Common delivery situations we support

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ENGAGEMENT TYPE: Lite

SITUATION
A portfolio of priority initiatives was consistently reporting positive status, despite increasing concern that underlying delivery risk was not being surfaced early or consistently. Issues tended to emerge late through escalations, reducing leadership confidence in reported progress and overall predictability.

TRIGGER
The organisation was preparing for a potential transaction and wanted an independent view of delivery risk to challenge existing reporting and provide earlier warning signals.

WHAT PERFORMANCE RADAR PROVIDES
A rapid, lite assessment for each of the top priority programmes, combining evidence from delivery data and targeted stakeholder input. The review focused on identifying gaps between reported status and underlying delivery health, highlighting key risks and systemic issues.

OUTCOME
Clear recommendations were provided to improve governance, reporting, and KPIs, enabling earlier signal and more meaningful executive oversight of delivery risk.

ENGAGEMENT TYPE: Lite

SITUATION
A cross-cutting programme spanning shared services and multiple delivery teams was experiencing delays and dependency challenges, with limited integrated planning and growing uncertainty around delivery predictability. Vendors were operating largely on a time-and-materials basis, and delivery progress depended on multiple teams without clear visibility of capacity, dependencies, or sequencing.

TRIGGER
An executive sponsor wanted an objective view of delivery confidence for the coming year and to inform investment decisions and programme set-up for the following planning cycle.

WHAT PERFORMANCE RADAR PROVIDES
A rapid assurance engagement combining a targeted delivery survey with a small number of short interviews to provide context. Findings were synthesised into high-level insights covering:

• What was working well
• Where delivery was constrained
• What needed to change to improve predictability and outcomes

OUTCOME
The assessment output was used to reshape the portfolio approach and ways of working, helping set programmes up for more effective delivery in the following year.

ENGAGEMENT TYPE: Custom 

SITUATION
A large-scale transformation programme had been running for several years with significant investment, but limited progress into production and declining confidence in its ability to deliver meaningful outcomes. The original ambition of a consistent, scalable platform had fragmented over time, resulting in extensive local customisation, unclear ownership, and weak accountability across delivery partners. Progress was measured largely through time-and-materials activity rather than outcomes.

TRIGGER
A new business leader joined with a strong cost-reduction mandate and required the programme to deliver tangible outcomes within a fixed timeframe.

WHAT PERFORMANCE RADAR PROVIDES
An independent assessment of the current delivery state, followed by clear, prioritised recommendations to:

• Establish clear product ownership through a dedicated Product Manager role
• Move to a more integrated DevOps delivery model to reduce silos
• Improve governance efficiency and decision-making velocity
• Strengthen oversight and assurance of vendor performance

This was supported by regular, lightweight assessments to track delivery risk, confidence, and trajectory, shared transparently with both business and IT leadership.

OUTCOME
The programme moved from sustained spend with no production delivery to being live across multiple business units. While a single global template was not achieved, delivery momentum, control, and leadership confidence were restored.

ENGAGEMENT TYPE: Standard 

SITUATION
A regulatory-driven programme had been in motion for several years with substantial spend, yet lacked clear ownership, traceability, and evidence to demonstrate compliance or delivery readiness. Despite a formal regulatory mandate, there was no single accountable lead, limited clarity on requirements, and no auditable link between regulatory obligations and delivery activity.

TRIGGER
The regulator mandated the decommissioning of a legacy platform by a fixed deadline and set formal qualification and testing milestones for future regulatory change, with the risk of financial penalties for non-compliance.

WHAT PERFORMANCE RADAR PROVIDES
A four-week independent assessment across multiple delivery dimensions, including regulatory readiness. Each dimension was scored, with clear findings and prioritised recommendations. Actions were explicitly separated into:

• Leadership-level interventions
• Delivery team actions

Given the root causes identified, focused workshops were also held with senior business and IT leaders to address ownership, decision-making, and accountability.

OUTCOME
The programme was paused, re-scoped, and subsequently restarted with a focused MVP, clearer regulatory ownership, and new delivery partners, placing it on a more defensible and controlled footing.